Get upskilled with a part-time Service Design course

Elevate your employment opportunities, transition into a new role or learn Service Design principles to apply to your business or career.

Saturdays (Holidays: December 21st 2018 to January 6th 2019)
04 October 2019
$1 AUD


  Learn from industry Service Design experts 

As industry-leading practitioners, our instructors will teach you current and in-demand skills.

  Work on a real-life problem 

Build a portfolio piece and apply your theory to a real-life client project.

  Connect with the industry

Be part of a community of industry influencers and expand your network with invaluable industry connections. 

  Learn amongst like-minded professionals 

With capped class sizes, enjoy the unique perspectives and professional experiences of your classmates.

This course is for

  • Anyone interested in learning about Service Design & applying it to their current or future career
  • Anyone interested in applying strong Service Design skills to a business or startup
  • Design, BA and IT professionals looking to transition into Service Design roles over time
  • Students from a variety of professional backgrounds

There are no prerequisites required for this course – Express your interest today and simply turn up with passion, determination and a readiness to elevate your career with a dynamic new skillset.

Our alumni are working with some of the best

Tyro Payments
The Iconic
Transport NSW

Complement Your Career

Whether you’re looking to upskill in Service Design or pivot into a new career, get industry-recognised skills at Academy Xi.

Get up close and personal with inspiring mentors

Put theory into practice with a hands-on project

Join a small sized class and learn in a community of go-getters

What you'll Learn

Request a syllabus today
Get a taste tester with our free course Syllabus. Express your interest and our friendly Course Advisors will send a copy of the syllabus your way!

Career outcomes

This flexible part-time course will empower you with in-demand skills and techniques to ensure you’re more employable:

  • Define and frame problem statements
  • Understand user research techniques
  • Create compelling Personas
  • Explore the Business Model Canvas and other exploratory techniques
  • Define and create Customer journeys and Experience maps
  • Develop and create rapid experience prototypes
  • Define and create Service Blueprints
  • Define a minimal viable offering (MVO) and learn how to define business operating models
  • Understand and apply best practices in Service Design

Location, Course Dates and Fees in

04 Oct 2019 ~ 14 Nov 2019

10:00 am ~ 4:30 pm

Saturdays (Holidays: December 21st 2018 to January 6th 2019)

$1 AUD


Ground floor,
48 Druitt Street,
Sydney NSW 2000

1300 683 923

Fund your future today

Need payment assistance? Our flexible payment options allow you to achieve your goals today, and pay tomorrow.

Stay up-to-date with our Service Design tips

Subscribe to our newsletter

Get the best tips and resources on design and tech, delivered weekly.